ORDER SUPPORT

Track Your Order

Follow your shipment from dispatch to delivery. Tracking information is updated directly by the shipping carrier and may take a little time to refresh after each scan.

01

Order Confirmed

Your order is carefully reviewed and prepared before leaving our fulfillment center. Processing takes 1–3 business days.

02

Shipped

Once collected by the carrier, your tracking number becomes active. Initial updates can take up to 48 hours.

03

In Transit

Your package travels through multiple distribution centers. Temporary pauses between tracking scans are completely normal.

04

Delivered

Your order arrives at the shipping address provided during checkout. Need assistance? We're always happy to help.

Tracking Not Moving?

Tracking updates can occasionally take up to 48 hours after the previous scan before new information appears.

Shipping Details

If you've noticed an issue with your shipping address, please contact us as soon as possible.

Need Assistance?

Our customer care team is here to help with delivery updates, tracking questions, and anything related to your order.

CUSTOMER CARE

We're Here to Help

Please include your order number when contacting us so we can assist you as quickly as possible.